Privacy Policy

Eating Matters is committed to protecting your personal data. We need to gather certain information about you to provide you with a personal service while safeguarding your privacy. This document details what we will do with your personal information and how we will store it.

Personal Information we collect about you

We may collect, and process contact details which you give to us via the contact form on our website, by telephone, email or otherwise. We will use this information to provide a service to our existing and new clients and will only keep your details for as long as is necessary to fulfil the service request.

Disclosure of personal information

Eating Matters will not pass on any of your details for marketing purposes, or to a third party without the consent of the owner.

Website

When you visit our website standard internet log information and visitor behaviour patterns are collected by Google Analytics, a third-party service. This information is processed in a way which does not identify individuals. We also use Google Analytics to help maintain the security and performance of our website and any data processed is secure and encrypted. This privacy notice does not cover the links to any other websites; the privacy notice for these should be read separately.

Cookies

Our website uses Cookies to distinguish you from other users on our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and why we use them, please see our Cookie Policy.

Your Data

Eating Matters uses a third party, Anglian Internet, to provide software, networking, storage and technical support. The back-up storage we use is within the UK.

Access to Information

You have a right to get a copy of the information which is held about you. This is known as a Subject Access Request. You can ask us for this information verbally or in writing (details below)

You can contact us using the information below to:

  • Request access to your information
  • Ask that we update, complete or correct your information
  • Ask that we erase or restrict our use of your information
  • Provide you with a copy of your data in a ‘commonly used’ format, (this is known as the right to data portability).

If you are unhappy with how we have handled your request, then please contact us or make a complaint directly to the Information Commissioner (ICO) via their website www.ico.org.uk/concerns

Contact

Questions, comments and requests regarding this policy should be addressed to director@norfolkeda.org.uk or in writing to Eating Matters, 34A Colegate, Norwich, NR3 1BG

Eating Matters is registered with the ICO, registration reference: Z5242263.

Changes to Our Privacy Policy

Any changes we make to our privacy policy will be updated on this page. Please check frequently for any changes.