Contact us

PLEASE NOTE WE ARE TEMPORARILY CLOSED TO ADULT SELF-REFERRALS (AGED 19 AND ABOVE). WE REGRET THAT WE WILL NOT BE ABLE TO RESPOND TO YOUR CONTACT.

If you are 18 or under and are contacting us because you would like support with your eating disorder, please include the following information: full name, date of birth, postcode, contact number and some details regarding your eating issues. This will speed up the referral process. 

Also, please ensure that your eating disorder is your primary issue. If this is not the case, other agencies may be more suitable.

By ticking this box and using this form, you agree with the storage and handling of your data by this website.


PLEASE COMPLETE THE FORM BELOW THEN CLICK THE SUBMIT BUTTON

Complaints Procedure
Written complaints may be sent to Eating Matters at 34 Colegate, Norwich, NR3 1BG or by email to director@norfolkeda.org.uk. Verbal complaints may be made by phone to 01603 665974 or in person to any of Eating Matters’ staff, counsellors, volunteers or trustees at the above address.

Eating Matters
34 Colegate
Norwich
Norfolk
NR3 1BG

01603 767062
eatingmatters@norfolkeda.org.uk

Opening hours:
Monday to Friday, 9am to 5pm

“Amazing staff that really understand and listen. Really helpful, they work at your pace, not theirs. Very kind and accommodating,  I always feel better afterwards. The staff have helped me keep on the straight and narrow”

“I have found the service very helpful, it has given me the ability to take back self-control and has had a positive influence on the decisions that I make.”

“These are people who understand the seemingly crazy thoughts and voices going through your head relating to food and body image. They have heard it all before and they ‘get it’. If you need specialised, different types of help, they can do that too.”

“Eating Matters is a safe house for me. A place where my independence is encouraged and my privacy respected. Whilst the staff are always available to help and listen, they are also discreet and non-judgemental.”

“I found Eating Matters online and they were immediately able to meet me and guide me on how to encourage my teenager to attend meetings with a counsellor who was carefully matched to work with her. She is now at university!”