Please be advised that we are moving premises on 14/06/2021.

Our new address will be:

Chalk Hill Cottage
19 Rosary Road

All other contact details will remain the same.

Please note our offices will be closed from close of business on Friday 11th June & open again on Monday 21st June.

Please do not contact us by telephone or email during this time period as we will not be able to respond.

Thank you for your support.

The Eating Matters team

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Eating Matters headquarters, Norwich

Eating Matters is a Norfolk charity offering counselling for people with mild to moderate eating disorders in the community.

Counselling session in progress

Our team of specialist therapists and counsellors delivers a range of psychological approaches, with an emphasis on early intervention.

Eating Matters counselling room

We aim to provide a welcoming, safe, non-judgemental environment.

From July 2021 we will be based near Riverside, Norwich – just a 5 minute walk away from the train station.

Client Donations

Eating Matters is a registered charity and we rely on client donations to be able to continue to provide our service. We ask for a voluntary donation of £10 for an Initial Assessment and a minimum of £20 per counselling session, depending on individual circumstances. However, we never turn anyone away for financial reasons and if you’re unable to make the minimum donation for counselling this can be discussed with us. Please be mindful of our criteria when making a referral to our service. We are a counselling service for people with mild to moderate eating disorders. More information about eating disorders and criteria for our service can be found on our “Counselling” page.


We are closed


We are currently closed while we relocate to new premises. From the 21st June 2021 we will be operating from our new centre:

Chalk Hill Cottage, 19 Rosary Road, Norwich, NR1 1SZ

During the week we are moving, counselling for our clients will continue either remotely or at alternative rented space in the city. We will be closed to referrals during the week we are moving & will not be able to respond to any communications.

Please bear with us while we move and get settled & we look forward to seeing more clients face to face in our new premises.

“Eating Matters is the one place where I can feel myself and be accepted. Regardless of how I feel, Eating Matters welcomes me like a friend with a listening ear. The staff and volunteers have taken great time and trouble to gradually get to know me. They have gained my trust (and that’s not easy).”

“Amazing staff that really understand and listen. Really helpful, they work at your pace, not theirs. Very kind and accommodating,  I always feel better afterwards. The staff have helped me keep on the straight and narrow”

“It was really difficult getting help for an eating disorder I had had for years. Finally, someone understood and I am beginning to understand how I can get better. I couldn’t have done that without someone spending time hearing what I needed to say.”

“These are people who understand the seemingly crazy thoughts and voices going through your head relating to food and body image. They have heard it all before and they ‘get it’. If you need specialised, different types of help, they can do that too.”

“Eating Matters is where I’ve found hope when I’d almost lost it. Thank you!”