Eating Matters is a registered charity and we rely on client donations to be able to continue to provide our service. We ask for a voluntary donation of £10 for an Initial Assessment and a minimum of £20 per counselling session, depending on individual circumstances. However, we never turn anyone away for financial reasons and if you’re unable to make the minimum donation for counselling this can be discussed with us. Please be mindful of our criteria when making a referral to our service. We are a counselling service for people with mild to moderate eating disorders. More information about eating disorders and criteria for our service can be found on our “Counselling” page.
We are continuing to see a small number of clients for face to face counselling at our Colegate Centre, we will however be continuing with telephone or e-counselling for the majority of our service users. This is in line with Government guidelines published 4 January 2021. When you arrive at the Centre, we ask that you ring the doorbell and wait outside. Please attend on your own where possible as we have temporarily disbanded our waiting area (this does not apply to children). Please wear a face covering to arrive. Once seated in the counselling room you will be 2 metres from the counsellor. We have the required PPE for when social distancing may be difficult to maintain. There is hand sanitiser at the entrance which we are asking our visitors to use. We have completed a risk assessment which can be viewed here plus guidance for service users returning to the centre.