Client Donations

Eating Matters is a registered charity and we rely on client donations to be able to continue to provide our service.

We ask for a voluntary donation of £10 for an Initial Assessment and a minimum of £20 per counselling session, depending on individual circumstances.

We never turn anyone away for financial reasons and if you’re unable to make the minimum donation for counselling this can be discussed with us.

Please be mindful of our criteria when making a referral to our service. We are a counselling service for people with mild to moderate eating disorders.

More information about eating disorders and criteria for our service can be found on our counselling page.

We have moved

19/07/2021

We have successfully moved into our new premises:

Chalk Hill Cottage, 19 Rosary Road, Norwich, NR1 1SZ

We are continuing to follow a cautious approach to returning to more face to face meetings with our clients. When arriving at Chalk Hill Cottage we ask that you ring the doorbell at the back of the building and wait outside. Please attend on your own where possible as we have temporarily disbanded our waiting area (this does not apply to children). Please wear a face covering to arrive and until you are seated in the counselling room. There is hand sanitiser available at the entrance which we are asking all our clients to use upon entry. Our risk assessment can be viewed here. Information for clients attending face to face can be viewed here.

PLEASE NOTE – Chalk Hill Cottage cannot be seen from the road

We are located behind 19 Chalk Hill House (red brick offices seen in image below)

To access our centre, please come to the back of the building through the carpark & we will let you in

Unfortunately we do not have any client parking

“Eating Matters is the one place where I can feel myself and be accepted. Regardless of how I feel, Eating Matters welcomes me like a friend with a listening ear. The staff and volunteers have taken great time and trouble to gradually get to know me. They have gained my trust (and that’s not easy).”

“Amazing staff that really understand and listen. Really helpful, they work at your pace, not theirs. Very kind and accommodating, I always feel better afterwards. The staff have helped me keep on the straight and narrow”

“It was really difficult getting help for an eating disorder I had had for years. Finally, someone understood and I am beginning to understand how I can get better. I couldn’t have done that without someone spending time hearing what I needed to say.”

“These are people who understand the seemingly crazy thoughts and voices going through your head relating to food and body image. They have heard it all before and they ‘get it’. If you need specialised, different types of help, they can do that too.”

“Eating Matters is where I’ve found hope when I’d almost lost it. Thank you!”