Our Commitment to the Trans Community

At Eating Matters, we affirm and support people of all gender identities and expressions.

We are dedicated to creating a space where every client feels seen, respected, and valued for who they are. We recognise the specific barriers that trans people often face – including accessing safe, inclusive therapeutic support.

We are actively committed to providing client-centred, holistic support, which reflects the principles of gender-affirming care. We believe everyone deserves compassionate, inclusive counselling in a space where they feel safe, and supported.

We are committed to cultivating a workplace where all staff — including those who are trans — are treated with dignity, respect, and fairness. We all share the responsibility of upholding a culture of safety in order that everyone can work with confidence as their authentic selves.

Our charity stands firmly against transphobia and all forms of gender-based discrimination.

How much will I need to pay?

We are a registered charity and we need client donations to enable us to continue to
provide our service. We ask for a voluntary donation of £10 for an Initial Assessment and a
minimum of £25 per counselling session, depending on individual circumstances. However,
we will never turn anyone away for financial reasons and, if you are unable to make a
donation towards your counselling sessions, this can be discussed at your Initial Assessment.

“Eating Matters is the one place where I can feel myself and be accepted. Regardless of how I feel, Eating Matters welcomes me like a friend with a listening ear. The staff and volunteers have taken great time and trouble to gradually get to know me. They have gained my trust (and that’s not easy).”

“Amazing staff that really understand and listen. Really helpful, they work at your pace, not theirs. Very kind and accommodating, I always feel better afterwards. The staff have helped me keep on the straight and narrow”

“It was really difficult getting help for an eating disorder I had had for years. Finally, someone understood and I am beginning to understand how I can get better. I couldn’t have done that without someone spending time hearing what I needed to say.”

“These are people who understand the seemingly crazy thoughts and voices going through your head relating to food and body image. They have heard it all before and they ‘get it’. If you need specialised, different types of help, they can do that too.”

“Eating Matters is where I’ve found hope when I’d almost lost it. Thank you!”